To start the return process for your order, please enter your email address or phone number and the order number below.

How do I make a return?

  • Enter your order number and either your email address or phone number in the fields above and click Start.
  • If entering a phone number: Start with +1, then area code, then phone number, with no spaces or dashes. (example: +12345678910)
  • Follow the instructions and select the items you want to return.
  • You will get a confirmation email with the shipping guidelines once the return request is approved.

 

What items are returnable?

You can return any full price item(s) within 14 days of receipt of your shipment (based on delivery confirmation).

  • All sale items are FINAL SALE and may not be returned or exchanged.
  • All item(s) must be in original condition.
  • Items can not be worn, washed, damaged or altered.
  • Items must be in the original packaging with all tags attached.

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges to make a return or exchange.
  • Original shipping charges are non-refundable.
  • Return shipping costs are the responsibility of the customer.

 

How soon will I get my refund?

  • Please allow 7-10 business days for your return to be processed once it reaches our warehouse.
  • We will send you a confirmation email once your refund has been issued. 

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